Transform customer interactions with our QR Codes, Kiosks, and NFC Review Tools—capture real-time, in-the-moment feedback effortlessly from your walk-in traffic.
Transform customer interactions with our advanced feedback tools. Seamless, real-time insight collection through cutting-edge kiosks, QR codes, and NFC technology enhances service and boosts satisfaction.
Explore innovative solutions for real-time, touchless customer feedback collection through kiosks, QR codes, and NFC technology.
Deploy touchless feedback kiosks in high footfall areas to capture instant, hygienic customer responses without physical contact.
Easily integrate scannable QR codes throughout your business environments for quick access to feedback forms via customer smartphones.
Install strategic NFC chips for simple tap-based access to feedback forms, enhancing customer engagement with instant responsiveness.
Leverage real-time, actionable insights using our comprehensive analytics dashboard to understand customer feedback and drive strategic improvements across your services.
FAQs
Quick Answers to Enhance Your Experience with Our Feedback Tools
How do the touchless kiosks operate to gather feedback?
Our touchless kiosks utilize motion sensor technology allowing users to navigate the feedback options via hand gestures, ensuring a hygienic and contact-free interface.
Can the QR codes be customized for different parts of my business?
Absolutely! The QR codes can be customized for various sections of your business, such as different departments or services, allowing you to collect specific feedback relevant to each area.
What technology is required from the customer to use NFC feedback points?
Customers need an NFC-enabled smartphone to tap the NFC chip and access the feedback form.
How does the real-time feedback help my business?
Real-time feedback allows you to address customers concerns immediately and adjust your service dynamically. This on-the-spot improvement can significantly enhance customer satisfaction and loyalty.
Is there support available for setting up and maintaining the equipment?
Yes, we offer full support for setting up the kiosks, QR codes, and NFC systems at your locations, as well as ongoing maintenance and technical support to ensure they operate smoothly.
Can the data collected from different feedback channels be integrated?
Yes, data from kiosks, QR codes, and NFC points is integrated for comprehensive overview.
EnRoute Managed Services is dedicated to being your trusted partner in technology and cybersecurity. We offer a full suite of managed services, including cloud infrastructure, advanced security measures, and comprehensive IT management. Our approach is to align our solutions with your business objectives, ensuring seamless, secure, and efficient operations that support your growth.
EnRoute Growth Platform (EGP) elevates this commitment by offering a robust, all-in-one solution for business optimization. EGP integrates CRM, marketing automation, and AI analytics to automate appointment setting and ensure every customer interaction—whether a missed call, social media query, or web chat message—is addressed promptly. This round-the-clock responsiveness maximizes engagement, reduces missed opportunities, and drives consistent growth for your business.
1640 Boro Place
4th Floor
McLean, Virginia 22102
United States of America